Xp help and support not updating
Sections: Open the folders C:\Program Files\i Tunes or C:\Program Files (x86)\i Tunes if present.
Check for a file with the name QTMovie in the above locations only - if found delete it. If it runs normally there is no need to repair your i Tunes installation at this stage.^ Top The general troubleshooting advice when i Tunes fails to install properly (and reinstalling or repairing it does not work) is to remove not only i Tunes but all related components, reboot, remove the target installation folders and reinstall.
Not doing so could cause Microsoft Outlook to freeze and/or issue error messages.
You can also try removing everything once more then installing the individual components in alphabetical order however the i Cloud component, if present, should only be installed on Windows Vista.
Autoruns is another useful tool for identifying and selectively disabling start-up processes.
You may also find that you can delete the files or folders in question if you reboot the computer into Safe Mode.^ Top Open the folders C:\Program Files\i Tunes or C:\Program Files (x86)\i Tunes if present.
Windows XP: Open the Add or Remove Programs control panel, select i Tunes, then Change... For reasons that are unclear the i Tunes installer may fail to install or update specific components such as Apple Application Support or Apple Mobile Device Support, even when undertaking a "clean" install such as that described above in Removing and reinstalling i Tunes and other software components.
In such cases it may help to extract the individual components from the downloaded i Tunes Setup.exe, itunes6464or i Tunes64file using a utility such as 7-Zip, then install the appropriate file for the missing/outdated component.